Vacancy Ref: 5556
We are excited to announce that due to our continued commitment to offer the best possible service to our clients, along with our sustained strategy of company growth in a national setting, we are looking to recruit a full time Key Account Manager.
The position will primarily entail working alongside the Business Development Manager, existing Key Account Managers and Key Account Technical Administrators to co-ordinate and deliver asbestos and water hygiene services to our contracted and managed national clients.
If you are interested in a rewarding career working for a highly respected, successful and established nationwide company, with over 32 years’ trading experience, this is a great opportunity for you!
Roles and Responsibilities
- Having sole responsibility for a large national key account client(s)
- Project Management of client(s) including customer service, relationship development and contract maintenance
- Proactive management of KPIs and service level agreements
- Implementation of new work streams
- Promoting ancillary work to drive additional asbestos, water hygiene and remediation sales
- Preparation of quotations for air testing, surveying and asbestos consultancy works
- Ensuring effective communication with the corresponding technical teams
- Commercial awareness of client turnover (projected and actual) and sales expectations in line with market place conditions and the business plan
- Develop knowledge of contracts while proactively working toward the securement of term extensions
- Ensuring that all asbestos works are carried out strictly in line with our ISO17020 and ISO17025 Accreditation requirements
- Investigating complaints in line with our internal procedure and ensuring our customers receive a first class aftercare service
- Help promote continuity of reporting across all offices and feedback to technical and admin staff as appropriate.
- Support surveyors/analysts with technical queries at a competent level
Person Specification
- A combination of BOHS Proficiency Qualifications (or equivalent) such as the P402, P403, P404, P405, W505 or CCP (Asbestos)/Certificate of Competence in Asbestos
- Significant experience of asbestos-related works, including survey and analytical works
- A strong belief in excellent customer service and the customer experience
- Effective leadership skills, as well as the ability to always maintain a positive and professional attitude
- Excellent communication, client liaison and report writing skills with a keen focus on attention to detail
- Have a strong work ethic and have the ability to work alone or as part of a team
- Have an excellent understanding of Health & Safety with respect to asbestos-related works
- A flexible approach to working hours
- Be I.T. literate (experience of working with TEAMS would be an advantage, but not essential as full training will be provided)
- Full driving license
What We Can Offer You
- Competitive salary up to £38,00.00 - £42,00.00 per annum, dependent upon skills, experience and qualifications
- Industry-leading overtime policy, including a generous out of hours benefits package
- Work-Life Balance guarantee, including hybrid working and a time in lieu flexible working week
- Paid travel time
- Choice of company vehicle (which is available for private use) or car allowance (terms and conditions apply)
- Company paid healthcare plan
- Company pension (into which the company contributes 3% of qualifying earnings)
- 22 days’ holiday per calendar year (which rises to 25 days after 3 years’ service and 27 days after 5 years’ service), plus the 8 statutory bank holidays
- A paid day off for your birthday, or nearest working day where it falls on a weekend
- The successful candidate(s) will also be given the opportunity to undertake further BOHS (or equivalent) qualifications, including the W504/CoCA and the opportunity to develop their role within the business
Kick Start Your Career with a £2,000.00 Joining Fee
Bradley Environmental Consultants will pay a joining fee of £2,000.00 to qualified* candidates who apply directly to the company, are offered a position and who commence employment for a minimum period of 6 months’ continuous service.
How to Apply
If you would like to apply for this role, please select the ‘apply’ button below. We will review your application as soon as possible.
Please note that any offer of employment would be subject to Bradley Environmental being able to submit an Enhanced DBS check (at the company's expense).
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